We think Jackie is terrific. Clearly, crazy Daisy agrees. She is calm and effectively works with our neurotic Doberman. Jackie followed all our instructions, suggestions, and requests. She went the “extra mile”, spending some quality time with our anxious and lonely dog. Thanks Jackie and Pet Nanny!
My cat sitter, Lisa, has given me the chance to go on vacation and actually enjoy it. She has respected my worries that come with leaving your babies in the care of another. She did everything to ease my mind. She went overboard to make sure that I knew my babies are being taken care of, from sending text messages to pictures. I can now go on vacation knowing that she is there to take the very best care of Charlie, Spencer, TC and Timmy which gives me peace of mind to enjoy my trip.
Sandra Langner, Malvern PA
Three years ago, I brought home an 8 week old chocolate lab puppy. I had dogs before, but nothing could have prepared me for this guy. Bodhi was a shock to even my vet with his energy level, intelligence, and need for constant stimulation. I am a single “mom” and could not have made it through the last three years without everyone at Pet Nanny. The dog walkers were always so loving and knowledgeable. They always saw the best in Bodhi and recognized that his exuberance was always coming from a place of love. The office staff was always there to listen to my questions and concerns about Bodhi. They would make solid recommendations, but left his care choices in my hands.
Pet Nanny is unmatched in service, knowledge, and reliability. Bodhi and I are leaving the state and will miss Pet Nanny most of all. Thanks to everyone for all of your support over the last three years.
Marybeth and Bodhi Schmitz, Wayne PA
I just wanted to let you know how much I LOVED Pet Nanny Allison Lunn! She was wonderful to our pets while we were away! Most people think that animals can’t talk, but mine can!!! They were happy to see us when we got back, but weren’t “DYING” to see us! She left detailed notes about each visit and sent me texts and a picture while we were away. I had 2 neighbors tell me that they watched her with the dogs and got such a nice vibe from her. I felt so good while I was away that my girls were being well cared for, but even better when we got home and found how happy they were.
I would like to request that if Allison is available, we would love to have her again when we go on our next vacation.
Thank you so much for a wonderful addition to my vacation!
Carol Connolly, Malvern PA
Dear Pet Nanny,
Carol was very loving and attentive to Chance and Nina. She went out of her way to stay in touch and respond to communications while we were gone. She was cheerfully accommodating when we changed plans for our return date. She was great! We are completely satisfied with your service and will be using you again. It was so easy!
Tracy F., Bala Cynwyd PA
|Dear Pet Nanny,Bishop says, “Thank you, Colleen! I love my treats.”
Leslie Staines, Wayne PA
I wanted to let you know that we used Linda again and she was fantastic! She went out of her way to text me to make sure that Pet Watchman worked… which it did! We were able to read an update on Zoey, see pictures, as well as see Linda’s time in and out of hour home. I really appreciate that she took that extra step to text me. Thanks so much! Have a great day.
Alexis L., Wynnewood PA
I am so happy with Leslie! Even happier and more pleased than I could have imagined! I was VERY nervous about leaving my new puppy, Bandit at home alone for the first time this fall….after having my college kids home all summer to help me with him….Leslie comes every day during the work week for me. Leslie leaves me a detailed note every day of how Bandit did….the good and the bad….and it’s apparent that she truly CARES. Using your company and Leslie Staines has made my life so much more relaxed (while I am at work in Center City) because I don’t worry about Bandit being cared for while I am away. Thanks so much!
Linda P., Villanova PA
Since 2005 I have depended on Pet Nanny to look after my “boys” when I am away. It is reassuring to know that they are in excellent hands while I travel. They are always relaxed and happy when I return. I have peace of mind knowing that their needs have been attended to. Thank you Pet Nanny!
Lyn D., Wayne PA
Moritz is our cat 19 year old cat and regardless of his age, is very a happy cat. We relocated from Munich, Germany this year (the 2nd time to the US with Moritz.) My wife and I both work for a large global company. She is still working out of Germany and is commuting back and forth. For various reasons we had to determine Wayne is our home base. A challenge for the entire “Family”.In the past we usually asked friends and neighbors to check after Moritz once or twice a day, however; considering his seniority and the possibility of a health emergency arising, we needed someone who was trained in professional cat care and knows what to do if he would get into a serious medical situation. With Pet Nanny, I am highly confident that we are fully prepared. This is a huge relief to us.
What I love about working with Pet Nanny is the simplicity and ease and the excellent response time. Often my travel requirements need to be scheduled in less than 48 hours and Pet Nanny is always able to accommodate my last-minute requests. This is a great accomplishment. Another plus is that we are always assigned Angela who knows and loves Moritz and is familiar with his daily routine. She also texts me after each visit which is great because it gives me peace of mind knowing that Moritz is alright.
Pet Nanny are clearly the experts in pet care. For all of you folks relocating, don’t worry, Pet Nanny will help you and of course your “loved ones”.
Michael B, Wayne PA
Dear Colleen,When our dogs moved to Philadelphia from Arizona after my stepmom passed away, I knew we wanted to take the best care of them as we possibly could. We contacted Colleen at Pet Nanny and she was helpful and wonderful. She sent Sitter #1 over to our home to meet our dogs. Sitter #1 immediately sat down on the floor in our kitchen and let the dogs crawl all over her. She pet them and loved them and you could tell that they loved her. Since that day, Sitter #1 has stayed in our home with our dogs many times. When we leave she sends us text messages and pictures and leaves us great notes for when we come home. She keeps the house looking exactly how you did when you left. Sitter #1 has now worked for us for 3 years. She stayed at our home on our wedding night and our entire honeymoon. She lets us enjoy being away without worrying and we know that everything is taken care of at home and just perfect. When Sitter #1 got stuck on a trip once and was unable to make it back for our dinner routine and overnight visits, Colleen called us first thing in the morning. She already was on top of things and had everything taken care of. She showed true customer service skills at their best. She knew that we had to go away and that we did not want to worry about leaving the dogs or our home without someone trustworthy stepping in to take Sitter #1′s place. That same day, she sent over Sitter #2. Sitter #2 is warm and caring and just like Sitter #1, immediately got down on the floor and started petting and playing with our dogs. Sitter #2 has taken care of the dogs many times now also. She always is in touch to let us know that she arrived, sends texts and pictures and leaves great report cards for the dogs. The dogs love both her and Sitter #1.
Thank you to Colleen for running such a professional and good business. We are beyond appreciative to her for all that she has done for us. Sitters #1 and #2 are both like family to us now. We would be lost without them
The D’Ettorre Family, Bala Cynwyd, PA
Dear Colleen,This letter is long overdue, but I just found the evaluation section on your website and felt compelled to let you know what a wonderful job Carol does for our dog, Champ. She’s been with us for almost a year and it’s clear she really cares for our dog and loves walking him and playing with him. A few months back, however, she really went above and beyond the call of duty and her care was priceless. She arrived midday to find Champ laying in his crate in vomit and diarrhea, clearly distressed, weak and thirsty. She called me immediately, but could not reach me right away (as I was with patients). In the meantime, she cleaned Champ up, and cleaned up the mess he had made (which I assure you was no small task). When I saw her missed call, I called her right back, and could tell by her level of concern that Champ was quite sick. What you should know, and Carol knows, is that my husband! and I are both physicians. He was in the operating room, and I was taking care of a few pregnant women that I could not leave until I had a partner to cover. While I got coverage arranged, rather than see Champ left alone, Carol offered to drop Champ at the vet (which is around the corner from my house), so I could meet him there. I called the vet and they agreed. Between her extraordinary cleanup efforts and her compassion for Champ she was my hero that day! It’s so heartwarming to know someone cares for your dog as much as you do!! Thanks Carol!! P.S. Champ was fine … six bowls of water later and some Flagyl, he was bouncing around like always. His crate bed suffered a worse fate – in the trash
Sharon, Bryn Mawr, PA
Dear Colleen,Tim did an excellent job today with Deacon! I can already see the difference in Deacon with Tim doing some jogging with him to get the energy out. When I come home Deacon is calmer and happier. Tim did a great job! I came home with happy puppies
A.M.Force, Conshohocken PA
Dear Colleen and Lisa,Thank you again for your wonderful services. We truly appreciate Victoria Bralley’s pet care for Maggie and Margie.
Victoria was very pleasant during our Meet and Greet. In addition to the Daily Log, Victoria shared with us an email on the first and last days of kitty care, which to us was wonderful to have tabs on our pets while we were away. She met all our requirements and more. We cherished Victoria’s services. Thank you very much, Victoria and Pet Nanny!!
Cory and Alexandra, Ardmore PA
Dear Pet Nanny,
I wanted to take a minute to say thank you to you and your staff for taking such great care of my girls while we were away.
When we relocated from the west coast I was not sure what to do with the girls when we traveled. In the past we always had friends and family around to care for them so I never had to worry. When we arrived in PA I was afraid to leave them in the care of anyone I did not know. Not to mention having a stranger in my home made me uneasy.
These two furry babies are genuinely like my children (Yes, I am one of those crazy cat owners) and I did not want to leave them in the care of just anyone. They are old girls so boarding them is way too stressful and not an option. I searched all over the web for options and feel so blessed to come across you!
As soon as I clicked on your sight I felt comfortable enough to call and schedule service. My first impression was that your organization and your staff truly care about animals. The customer service that your office provided was beyond what I expected from a pet sitting service.
The part that I was most impressed about was that Ki left a detailed note after each visit. I was so impressed that someone took the time to write about how my girls physical and mental wellbeing were each time she visited.
Thank you to Pet Nanny and of course to Ki for giving me piece of mind that my girls are in the care of someone that truly cares about them when we travel!
All our best,
Leah, Lexi and Sadie Roberts, Malvern PA
Colleen And Lisa,I just wanted to write to you to thank you so much for sending Kara to us. We just got back today and were so pleased with how well she did with Hooch and how happy and well he was upon our return. Our mother in law stopped by 2 times to ensure Hooch was doing well and said how amazing Kara was with Hooch! Although, we already knew that, it was reassuring and allowed us to enjoy our vacation knowing Hooch was getting the best possible care. She was personable, professional, and we ALL loved her! She asked what would make us feel most comfortable while away from Hooch and of course my husband requested daily text messages. She would send us paragraphs after each visit which allowed us to sit back and enjoy a cocktail knowing he was doing well at home getting extra TLC. I actually have to say… I think he is sad tonight! I think he misses Kara! That makes us so happy.
We will definitely use you guys and your service from now on. In the past, we thought we were doing what was best for him. Whenever we went on vacation we tried sending him to the pet hotel, Wagsworth Manor, and similar outfits. My husband would pay an arm and a leg for a suite with a TV, several play session, ice cream treats, and so on and so forth. However, we returned only to find out he didn’t eat all week and had no voice (probably from crying/barking all night)! This time, it was definitely different. SO thank you to Pet Nanny and KARA for the amazing job and going the extra mile.
Sue, Haverfortown PA
Lee Huzzard retired from the police department in 1994 and moved to Bradford Co. Pa. where he built a home on 20 acres of virgin ground. One fall day he was hunting turkey behind his property, when he heard a crying like an injured rabbit. Lee knew that there were few in the area. He came upon a small log where he found a deceased female dog “the mom”, and several puppies who were also deceased. Only one puppy was alive. Lee suspects she was feeding off the milk left in her mom. Lee picked up this tiny morsel of fur, not bigger that two handfuls and took her to the local vet in Wyalusing. The vet asked Lee not to call or come back, that she would call him in a month. Well she did call! She said “come get your puppy!” Shadow she said seemed to be a survivor, and was probably a lab, chow mix. She has webbed feet, and is very strong. She could actually pull Lee on skies or snowjoring in the winter. Shadow is now almost 15 and shows no signs of leaving Mr. Huzzard.”As usual, Julia did an excellent job with Shadow! On such short notice it is so nice to know you have individuals who are dedicated to animals, and establish a bond with each individual pet in many homes. That takes quite an unique person. My friends are exceptional pet lovers and trainers, and when I have told them about Julia and your services, they are happy that Shadow and I are confident with you. Thanks again so much. Looking forward, as is shadow in having you help us out in the days to come.”
Lee Huzzard, Berwyn PA
Dear Colleen,We are home a couldn’t be happier to have used your service! Michelle was absolutely wonderful and made our vacation perfect. It’s really hard to find the words to give the adequate praise. Thanks again and again!!!
Rich Decker, Gulf Mills PA
Dear Pet Nanny,Mack LOVED having Jenny take care of him early this month! He is usually starved for attention when we come home, even if we are only away for a weekend, but he acted like he didn’t even care if we were around…he was probably annoyed we brought the dogs home! Mack is such a friendly kitty, and Jenny really gave him lots of love and attention. Not to mention that she can handle our crazy canine duo – we were concerned that no one would want to walk our two dogs together, especially a jumpy, playful, 85lb puppy. But I think that she actually has more authority over them than we do and they love her! Her daily notes give us a idea of what is going on and help us know if Mr. D is feeling lazy that day. I can’t think of anyone better for our big, silly boys! Jenny is great!
Dawn Dye, Radnor PA
Dear Pet Nanny,When Josie and I met Amy I knew we were in for a treat. Amy’s calm and yet enthusiastic personality sets such a lovely tone. I loved coming home to her notes at the end of the day. And the fact that Josie was happy and safe helped me to relax and do a better job at work. Thank you so much for sending such a competent and kind professional to take care of my special Josie!
We could just tell by how happy Josie was–and by the enthusiastic, detailed notes that Sarah left–that their time together was fantastic. Sarah clearly really likes our dog, and I cannot tell you how much this means to me. I had so much peace of mind while I was at work. So far, I am THRILLED! with everything about Pet Nanny. Sarah is just the latest lovely part of our experience. Thank you for sending her to our home.
Betsy, Paoli PA
Dear Colleen, Lisa and Pet Nanny Staff,
Neal and I just wanted to thank everyone for the great job Angela did at our home over the past week taking care of Mango (and our home) while we went on a cruise (our first “real” vacation in over two years).
Although Mango, our only cat, is definitely shy and probably did not make an appearance, we had peace of mind knowing she was well cared for, and Angela took in the mail, watered my office plant (which I hadn’t requested) and left a really nice note.
It’s so great to know that your superb service is out there continuing to do what you do. You deserve the awards you’ve received. Thanks again. Wishing you a good summer and a good year.
All my best,
Karen Newman, Wayne PA
Dear Colleen,This was the best! I did not worry at all while I was away. Your service is very professional and that is reassuring. After I met Alison, I was completely comfortable leaving my precious kitty-cats at home. Her notes were great. I can tell that she is a true animal lover by all the sweet comments she made on her daily log.
Margaret Barr, Berwyn PA
“I was very pleased with Maggie’s care while I was away.”Kara was terrific! I was very pleased with Maggie’s care while I was away. Kara was also very prompt and professional. Maggie hides from EVERYBODY…but I know that she likes to have humans checking in on her! I am sure I will be calling you again in the future.
Diane Epstein, Wayne PA
“I’m confident that while I travel Bella and Tessa are well cared for by The Pet Nanny team.”I’m confident that while I travel Bella and Tessa are well cared for by The Pet Nanny team. Colleen, I continue to be impressed with the growth of your business and your professional demeanor. I am totally happy with the services I receive and hard pressed to recommend any improvements. Continued success to you and your Pet Sitters!
N. Reilly, Chesterbrook PA
When we moved to the Main Line my girlfriend and I decided to adopt a dog named Buster. As we were both working “parents,” we knew we had to hire a respected and dependable dog walker. Our apartment complex in Berwyn was pet-friendly, so we asked a couple of the dog parents we saw about who they used or would recommend. Everyone said “Pet Nanny.” So I contacted Colleen and she arranged to have Ki come out and meet Buster as well as us. Ki was very warm and friendly to us, and she explained what she would do and when she would do it. This was our first foray into using a dog walker, and we were at once put at ease by Ki, so we decided to hire Pet Nanny.
I remember being in the apartment the first week Ki came to take Buster for a walk, and I was immediately taken with her as she came in and greeted Buster with “Well hello there little one.” I don’t know why, but I was just comforted by that warm introduction, and I knew Ki was going to work out great. And she did. She was almost always available to take Buster for his noon-time walk, and when she couldn’t make it, she ensured us that she would have a good substitute to send over.
We would still be using Ki and Pet Nanny if we hadn’t moved to Texas in November. I highly recommend Pet Nanny to anyone who needs a friendly and dependable dog walking service.
Mark Stanley, Satisfied Customer for 1 & 1/2 years